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A huge congratulations on your new role. The talent development team is excited for you to join us on your first day of training at our Wimbledon Branch.

At KFH, we know that people are our business, and as you begin your journey with us, our mission is to make you feel welcome and valued by ensuring that we provide you with a fantastic new starter experience.

You are joining one of London’s leading property services groups with a network of more than 60 branches across the Capital, within the UK-wide Lomond Group. We have forged our reputation as London’s property experts on a foundation of unwavering commitment to outstanding service, communication and results. It is now your time to join an incredibly diverse and talented workforce and be part of it all.

The Talent Development team will lead you through your first few days at KFH. So, get ready to discover your full potential, embrace new opportunities, and bring your whole authentic self to work with us at KFH.
 

New starter training at the Wimbledon Branch

Your first few weeks will be focused on getting you up and running in your new role, which will include at least your first two days in the meeting room of our Wimbledon Branch for the Welcome to KFH and Delivering Service with Care training sessions. From there, your training journey will depend on your role.

We will send your new starter training schedule to your personal email. This will also be shared with your line manager, so they know where you need to be.

What to expect from the training

  • Our training sessions are fully interactive with the opportunity to talk to other delegates, as well as ask questions.
  • Sessions will include a variety of activities, such as group exercises and activities in pairs.
  • The group will be a mixture of delegates from different offices and locations of the business, but we will ask each colleague to introduce themselves at the start of the session.
  • You are welcome to ask your facilitator any questions you may have at any point during the session.
  • There will be regular comfort breaks provided.
  • If attending training at our Wimbledon Branch, refreshments and kitchen facilities are available for you to use.
  • You are welcome to bring your own notepad and pen if you would like to take notes.
  • Unless you have been otherwise informed, you don’t need to bring any specific stationery or materials to the training session. Just bring yourself to each session and have fun.

If you would benefit from any adjustments or accommodations to help you get the most out of the session, or have any further questions, please contact talentdevelopment@kfh.co.uk and we will be happy to help.

Travelling to the Wimbledon Branch

Our Wimbledon Branch is located at 49 Wimbledon Hill Road, Wimbledon SW19 7QW. This is where all our face-to-face training takes place. The Talent Development team are based at Nelson House, just across the road from the Wimbledon Branch, located at 58 Wimbledon Hill, London, SW19 7PA.

  • Please read the important information points below ahead of your first day.
  • Please arrive at your training location at least 10 minutes before the session is due to begin.
  • If you arrive after the training start time, you may not be able to attend the day’s training and instead be asked to go to your usual place of work for that day.
  • If you are running late or are unable to attend your scheduled training, please let us know as soon as possible by calling Nelson House reception on 020 3542 0200.
  • Unfortunately, we cannot provide parking at our Wimbledon Branch or Nelson House, and the surrounding roads only offer restricted parking. If you are planning to drive, we advise you park in the Wimbledon Quarter car park.
  • If you are travelling by train, the Wimbledon train station is a five-minute walk from our Wimbledon Branch and is serviced by South Western Rail, Thameslink (both National Rail), the District Line (Underground) and TfL Trams.
  • Refreshments and lunch will be provided for you on all training days.
  • The dress code for training is business-smart attire. Training shoes, jeans, casual or sportswear are not permitted.

Useful contacts

Nelson House reception: 020 3542 0200
Talent Development: talentdevelopment@kfh.co.uk 
Talent Acquisition: recruitment@kfh.co.uk
For Reapit logins: operations@lomond.group
For anything else tech-related: support@aspirets.com
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