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Fair processing notice for WhatsApp communications

Kinleigh Limited, Kinleigh Folkard & Hayward Limited and Kinleigh Financial Services Limited ("we", "us" "our") is the data controller of any personal data you provide to us when we contact you and communicate with you by WhatsApp. We will use and process your personal data in accordance with data protection laws.

When you provide us with personal data about a person other than yourself (such as a family member or friend) via our WhatsApp communications, you must inform them that you are providing their personal data to us and refer them to this notice.

To communicate with you via WhatsApp, we will collect and process your name and telephone number and any other personal data you provide to us during those WhatsApp conversations such as your date of birth, contact details, details of properties and your living situation, family set up or employment status. We process your personal data for the purposes of communicating with you and helping you with any enquiries you have. Your personal data is also used for business purposes such as record keeping. To enable us to communicate with you via WhatsApp, we will share your personal data with chosen third party service providers, Stitch AI and Sendbee, who we have engaged specifically to assist us with the WhatsApp functionality and set up. Please also be assured that when we contact you by WhatsApp (as you have requested), all communications will be end to end encrypted.

To enable us to use WhatsApp, in some circumstances we may transfer your personal data to countries outside of the European Economic Area such as America. We have put appropriate safeguards in place to ensure that your personal data is protected.

For further information on how your personal data is used and your rights in relation to your personal data please refer to our privacy notice or contact our Data Protection Officer at clientliaison@kfh.co.uk

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