Privacy policy
Our privacy policy covers the collection, use and disclosure of personal information that may be collected by us whenever you visit
our website, call one of our offices and contract our services.
By using our websites, you agree that information about how you navigate through and search the
data presented on them can be collected by the Kinleigh Folkard & Hayward group for the purpose of
developing and improving the website for future visitors.
To ensure your privacy is protected, we adhere to the following policy
Collecting personal information
From time to time, your information may be passed to our approved agencies for customer research and analysis. The results of such research and analysis are used purely to improve the levels of service we provide.
What information we collect
In order to respond to your requirements, when you register with this website or one of our offices, we will need to know your name, email address and contact telephone number.
When we disclose your information
You may be contacted by email, telephone or post by our approved agencies to request feedback from you about our services and/or provide you with information about other products and services available through the Kinleigh Folkard & Hayward group.
How we protect your information
Kinleigh Folkard & Hayward is registered under the Data Protection Act and we take all reasonable care to ensure personal details are kept secure. You can be assured that any personal information we gather about you through this website will not be passed to any third party or organisation outside the Kinleigh Folkard & Hayward group of companies and divisions and approved business partners.
By submitting your information to us, you consent to its use, as set out in this policy. If at any time we change our privacy policy, such changes will be made on this page and dated.
If at any time you wish your personal data to be amended or removed from our records please email ho@kfh.co.uk or write to us at
Marketing Manager
Kinleigh Folkard & Hayward
KFH House
5 Compton Road
London
SW19 7QA
Cookies
A cookie is a piece of information, automatically generated when you register with or visit this website
for the first time. The cookie is held on your computer and enables us
to recognise you when you visit or login to our website again.
Because the cookie is held on your own individual computer, we are unable to recognise you if you visit
our website from any computer apart from the one you used to register or login with us for the first time.
The cookies we use only collect information about your interaction with our website, and do not collect any
personal information about you, how you use your computer or your use of the internet generally.
The table below details the cookies we use across our websites:
|
Purpose
|
Cookie Lifetime
|
Present on Pages
|
Cookie Name
|
|
Remembers settings for users who browse the site without logging in
|
Three months
|
All pages
|
.ASPXANONYMOUS
|
|
Remembers the user’s session ID
|
Until browser is closed
|
All pages
|
ASP.NET_SessionId
|
|
Remembers anonymous user information which allows the web pages you are viewing to load faster
|
12 months
|
All pages
|
mmcore.pd
|
|
.
|
12 months
|
All pages
|
mmcore.srv
|
|
Remembers a user session ID
|
12 months
|
All pages
|
mmid
|
|
This cookie is no longer active, and stores no information whatsoever
|
Until browser is closed
|
All pages
|
mmcore.mmact
|
|
Remembers if you have agreed to accept cookies
|
10 days
|
n/a
|
mmcore.tst
|
|
Remembers the resolution with which you last viewed the website
|
One month
|
All pages
|
kfh_layout
|
|
Google Analytics cookies anonymously collect information about how visitors use our site.
|
24 months
|
All pages
|
_utma
|
|
We use this information to develop and improve the website for future visitors. No personal information
is collected or stored.
|
30 minutes
|
All pages
|
_utmb
|
|
.
|
Until browser is closed
|
All pages
|
_utmc
|
|
Click here for an overview of privacy at Google
|
Six months
|
All pages
|
_utmz
|
|
.
|
30 minutes
|
All pages
|
_utmv
|
If you prefer not to have cookies enabled, from your internet browser window, select preferences or internet options and
change your cookie settings accordingly. Please visit www.allaboutcookies.org
if you would like more information, including how to see what cookies have been stored in
your web browser and how to manage and delete them.
Should you wish to opt out of Google Analytic tracking across all websites please visit
http://tools.google.com/dlpage/gaoptout.
Email
As previously stated, details of your email address will be stored as securely as possible, together with any other information we hold about you. Your details will not be passed to any individual or organisation outside the Kinleigh Folkard & Hayward group without your consent.
Contacting us
Your views about this website, its terms and conditions and our overall levels of service are important to us. If you would like to contact us with any comments or feedback please email ho@kfh.co.uk.
External links
Our website may include links to external websites. Kinleigh Folkard & Hayward are not responsible for the content of external sites.