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Complaints procedure

We are committed to providing the best possible service to our clients. In the unlikely event, that you have reason to complain about any aspect of our service or staff please complete the form above.

KFH House
5 Compton Road
SW19 7QA

Denise Martin
Client Liaison Manager

Tel: 020 8131 8662
Fax: 020 8739 2020


We are members of The Property Ombudsman Service (TPO) abide by their code of practice.

Milford House
43-55 Milford Street

Tel: 0172 233 3306

If we are unable to resolve your issue, you can contact the TPO for impartial adjudication once our internal complaints procedure has been completed. 

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