Skip to main content

Managing a letting

As a landlord, it is your responsibility to ensure the let property is safe and secure for your tenants, and when any issues arise, they will need to be managed and dealt with promptly. 


There are a number of ongoing costs to consider when letting a property, including:

  • Letting agent fees, if applicable
  • Property maintenance
  • Income tax and capital gains tax (CGT)
  • Landlord insurance
  • Unpaid rent and void periods

Some of these costs are tax deductible including letting agent fees and landlord insurance.

Find out more about the costs involved in letting a property in our guide.

Managing the property yourself 

Being a landlord requires an investment of time as well as finance. You will also need to be able to maintain a business relationship with the tenant. For example, if rent is late, you may need to to assert your legal rights. If you do not have the time to manage your rental property, appointing a letting agent may be the suitable solution.

Appointing a letting or managing agent

Many landlords choose to appoint a letting or managing agent. There are different levels of service available. These are:

  • Let only - finding tenants, drawing up the tenancy agreement, handling the inventory
  • Full property management – all of the above, plus and day to day management of the property

You can find out more in our guide to choosing and appointing a letting agent, or contact us to find out more about KFH’s comprehensive and flexible property management service.

Legislation and compliance

There are certain compliance and legislative responsibilities that landlords must adhere to. These include:

  • Consent to let must be obtained for every rental property
  • Tenant deposits must be placed in a government backed Tenancy Deposit Protection Scheme (TDS)
  • With every new tenant, an Energy Performance Certificate (EPC) is required
  • Gas safety regulations must be met
  • The electrical system and appliances must be safe
  • Fire safety regulations must be met

For more information, visit our guide to landlords’ rights and responsibilities.


There are various documents and areas of ongoing administration that are required in order to let and manage a property. The extent to which you are involved will depend on whether you are managing the property yourself or appointing an agent to manage the property for you. Key areas to consider include: 

  • Letting agent contracts
  • Maintenance contracts
  • Tenancy agreement and Section 21 notice (notice to quit)
  • Inventory (at the beginning and end of a tenancy)
  • Tenant referencing
  • Tenancy Deposit Protection Scheme and Section 213 notice
  • Rent collection
  • Compliance – gas and fire safety, EPC 

Repairs and maintenance

Your tenant should bring any issues that arise to your attention (or to your agent if one has been appointed). If you manage the property yourself, you will need to find a suitable tradesperson to make any necessary repairs. If a letting agent is managing the property, they will use one of their approved contactors to provide a quote for the work, which you will then need to agree to before the work is carried out.

Contact our property management team for more information

Property inspections

Once your property is let you will have effectively given possession to the tenant. However, you will still need to protect your asset and ensure there are no issues. You may therefore wish to arrange property inspections at intervals throughout the tenancy.

It is important to remember that unless it is an emergency, if you want to access the property you must provide your tenant with at least 24 hours’ written notice. Many landlords arrange for their property to be inspected twice in a rental period (every three months in a six month tenancy or every six months in a 12 month tenancy.

As part of KFH’s property management service, bi-annual property inspections are provided. To find out more about our property management services, contact our property management team. 

Rent collection 

It is your tenant’s responsibility to ensure that their rent is paid every month of the tenancy. If you manage the property yourself, you will need to agree how you receive the rent and at what frequency. If you appoint a letting agent, they will be able to arrange this for you and also chase any late payments.

Rent increases

A letting agent will have a good knowledge of local market conditions and will be able to advise on negotiating rent increases. If you decide to manage your rental property yourself, you will need to keep up to date with local market and ensure that you are increasing rent in line with the terms of the contract and relevant legislation.

Contact our property management team for more information.

Read more testimonials Leave a review

Find a property

Please upgrade your browser

The Kinleigh Folkard & Hayward website uses the latest technology to give you the best possible experience, unfortunately your browser doesn't support these technologies.

Click here to upgrade to a modern browser