Survey Administrator

Nelson House / Permanent


At KFH we are looking for a survey administrator to join our Residential Survey team in Wimbledon.

Can you demonstrate that you have excellent communication skills and are an accurate administrator? Wanting to be part of a supportive and dynamic team? We’re looking for an individual that can collaborate with others, share their administration knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a survey administrator to bring new thinking and embrace our legacy.

At KFH, with over 60 branches across the capital we are London’s largest independent estate agents, and we are growing! As one of London’s leading property services groups we offer a range of property services including Block Management, Commercial, Residential, and Financial Services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this we have one of the largest teams of qualified chartered surveyors and valuers in London, we provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.

You will report into our Head of Survey.

Responsibilities of a survey administrator include:

  • Communicate with customers by phone, email and face-to-face maintaining company standards
  • Answer queries and providing clients with the information they require, including speaking with panel managers, mortgage lenders, brokers and clients
  • Effective management of surveyor’s diaries and day to day routine
  • Provide general assistance and support to all members of the team

At KFH we are looking for an administrator with a proven track record in administration and coordination, someone that is able to actively contribute to the smooth and efficient operation of the Residential Survey department.

In-House benefits:

  • Discounted legal fees and searches when using our in-house team for sales and purchases
  • Complementary mortgage service arrangement
  • Reduced fee when you sell your property with us

Additional earning potential, commission earnt on:

  • Referrals to our Financial Services team
  • Block Management referrals
  • New homes transactions
  • Survey referrals

Company benefits include:

  • Travel insurance (optional benefit)
  • Dental insurance (optional benefit)
  • Life assurance
  • Beauty and fitness discounts
  • Restaurant and cinema discounts
  • Charitable giving
  • Employee Assistance Programme
  • Access to our incentive schemes
  • Through KFH’s dedicated Talent Development team you will have access to a range of in person and online training programmes that will support you in your role and in your longer-term career development

Each year we celebrate success by hosting a companywide Awards Ceremony, also we have many seasonal social events throughout the year. We also have regular involvement with our chosen London-based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate. We pride ourselves in fantastic customer service, exceptional communication and delivering the right results.

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

KFH. People. We get it.

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