Lettings Client Accountant

At KFH we are looking for an ambitious lettings client accountant to join our busy residential lettings support team in Wimbledon.

Are you an experienced lettings client accountant? Do you have a strong track record of dealing with customers in a fast paced environment? Do you have experience in forming and developing great relationships with customers and colleagues? We’re looking for an individual that can collaborate with others, share their knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a lettings client accountant to bring new thinking and embrace our legacy.

At KFH, with over 60 branches across the capital we are London’s largest independent estate agents, and we are growing! As one of London’s leading property services groups we offer a range of property services including Block Management, Commercial, Residential, and Financial Services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this we have one of the largest teams of qualified chartered surveyors and valuers in London, we provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.

You will report into our Head of Lettings Client Accounts.

Responsibilities of a lettings client accountant include:

• Importing tenancy details into the KFH accountancy system to help process rent
• Managing queries through our internal coordinator system
• Collaborating with landlords, tenants and branches
• Dealing with deposits returns and de-registering
• Following up on rent arrears
• Ensuring payment details are compliant with the requirements of the Direct Debit Guarantee Scheme
• Understanding of overseas landlords tax
• Investigating queries and taking relevant action
• Ensuring all tasks are performed in a timely and accurate manner

As a lettings client accountant at KFH, you will play a key part in our client retention plans by working with landlords and tenants with a focus on long term relationship building. You will manage a large portfolio and taking ownership of the process from start to finish.

In-House benefits:

• Discounted legal fees and searches when using our in-house team for sales and purchases
• Complementary mortgage service arrangement
• Reduced fee when you sell your property with us
• Financial support in gaining qualifications

Additional earning potential, commission earnt on:

• Opportunities to win overseas trips, champagne and awards throughout the year
• Block - up to 10% of the first year's management fee
• TA - employee referrals - £1,000. Top referrer in 2023 earnt £4,000
• Survey - 10% of the net KFH fee

Company benefits include:

• Medicash – healthcare insurance
• Travel insurance (optional benefit)
• Dental insurance (optional benefit)
• Life assurance
• Beauty and fitness discounts
• Restaurant and cinema discounts
• Charitable giving
• Employee Assistance Programme
• Through KFH’s dedicated Talent Development team you will have access to a range of in person and online training programmes that will support you in your role and in your longer-term career development

Each year we celebrate success by hosting a companywide Awards Ceremony, also we have many seasonal social events throughout the year. We also have regular involvement with our chosen London-based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate. We pride ourselves in fantastic customer service, exceptional communication and delivering the right results.

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

KFH. People. We get it.