Change of Sharer Administrator

At KFH we are looking for a change of sharers administrator to join one of our change of sharers team in Wimbledon. This is a fixed term contract until December 2024.

Are you experienced as a coordinator or administrator in a residential lettings department? Do you have experience in forming and developing great relationships with customers and colleagues? We’re looking for an individual that can collaborate with others, share their knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a change of sharers administrator to bring new thinking and embrace our legacy.

At KFH, with over 60 branches across the capital we are London’s largest independent property services groups, and we are growing! As one of London’s leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.

You will report into our Head of Renewals and Change of Sharers.

Responsibilities of a change of sharers administrator include:

• Communicate with tenants and landlord by phone, email and face-to-face maintaining company standards
• Ensure all compliance procedures are met
• Keep a high standard when delivering paperwork to clients
• Communicate with third-party companies
• Provide high levels of customer service

At KFH we are looking for a change of sharers administrator with a proven track record in checking compliance on tenancy agreements and all legislative documentation such as EPC’s, Gas certificates and references. We’re looking for someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results.

In-House benefits:

• Discounted legal fees and searches when using our in-house team for sales and purchases
• Complementary mortgage service arrangement
• Reduced fee when you sell your property with us
• Financial support in gaining qualifications

Additional earning potential, commission earnt on:

• Employee referral scheme
• Block Management referrals
• New homes transactions and land transactions

• Survey referrals

• Referrals to our Commercial team

Company benefits include:

• Medicash – healthcare insurance
• Travel insurance (optional benefit)
• Dental insurance (optional benefit)
• Life assurance
• Beauty and fitness discounts
• Restaurant and cinema discounts
• Charitable giving
• Employee Assistance Programme
• Through KFH’s dedicated Talent Development team you will have access to a range of in person and online training programmes that will support you in your role and in your longer-term career development

KFH. People. We get it.